HIPAA Notice & Telehealth Informed Consent

We are required by law to maintain the privacy of your protected health information (PHI), to provide you with this notice of our legal duties and privacy practices, and to abide by the terms of the notice currently in effect.

• For Treatment. Your clinician reviews your screening answers and history to evaluate eligibility, prescribe, and monitor your program during virtual visits and secure messaging. We share what is necessary with licensed compounding pharmacies to prepare and ship your medication.
• For Payment. To process your payments and, where you choose, to provide documentation supporting HSA/FSA reimbursement.
• For Health Care Operations. Quality review, clinical oversight, staff training, and program administration.
• As Required by Law. Including public health reporting, court orders, and to avert a serious threat to health or safety.
• With Business Associates. Vendors that support our platform under written agreements requiring them to protect your information.

We will obtain your written authorization for any use or disclosure not described in this notice, including most marketing communications and any sale of PHI. You may revoke an authorization in writing at any time.

We do not disclose your health information to your employer or gym network. Employers may receive only aggregate, de-identified participation information.

• Request access to and a copy of your medical record.
• Request an amendment to information you believe is inaccurate or incomplete.
• Request an accounting of certain disclosures of your PHI.
• Request restrictions on certain uses and disclosures, including a restriction on disclosure to a health plan for services you pay for in full out of pocket.
• Request confidential communications at an alternative address or phone number.
• Receive notification if your unsecured PHI is involved in a breach.
• Obtain a paper or electronic copy of this notice.

To exercise any of these rights, or to file a complaint if you believe your privacy rights have been violated, contact us at info@optimizeemployerhealth.com. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.

Optimize Employer Health is a virtual-only service. All care is delivered remotely by licensed clinicians through secure video or telephone visits and secure messaging. There are no in-person visits, no in-office physical examination, and no clinic location for patient appointments. By enrolling, you consent to receive care in this telehealth format.

By providing your consent, you acknowledge and agree that:

• Your clinician will evaluate you remotely and will rely on the accuracy and completeness of the health information, medications, allergies, and measurements you report.
• Telehealth has limitations. Without an in-person examination, some conditions may not be detected, and your clinician may determine that a program is not appropriate for you or that you should be evaluated by an in-person provider of your choosing.
• Laboratory testing, when recommended, is completed at an outside facility or via an at-home kit and reviewed remotely.
• Peptide therapies prescribed through this service are compounded medications that are not individually FDA-approved, and outcomes vary between individuals.
• Possible risks include injection-site reactions, nausea, gastrointestinal upset, headache, fatigue, changes in appetite, allergic reaction, and other side effects your clinician will review with you.
• You may decline or discontinue treatment at any time, and you may withdraw this consent for future care by notifying us in writing.
• Technology failures may delay or interrupt a virtual visit; if that occurs, we will reschedule or contact you by telephone.
• This service does not provide emergency care. In an emergency, call 911 or go to the nearest emergency department.
• Virtual visits are documented in your medical record and are protected in the same way as in-person care under HIPAA. Visits are not recorded without your separate written authorization.

You must be at least 18 years old and physically located in a state where our clinicians are licensed at the time of each virtual visit.

We may change this notice and the consent terms above, and any changes will apply to information we already hold as well as information we receive in the future. The current version is always posted on this page with its effective date. Related terms are set out in our Terms & Conditions, Privacy Policy, and Cancellation & Refund Policy.