Privacy Policy

We collect various types of information:

• Non-Personally-Identifying Information. Details such as browser type, language preference, referring site, and the date and time of each visitor request. This helps us understand how visitors use our website and improve our services.
• Potentially Personally-Identifying Information. For users who log in to our platform, we may collect Internet Protocol (IP) addresses and device information.
• Personally-Identifying Information. When you engage with our services, we collect personal details such as your name, date of birth, contact information (email and phone number), and payment information.
• Health Information. When you complete our online screening or attend a virtual consult, we collect health information such as your height and weight, medications, allergies, medical history, and clinician notes and decisions. This information is treated as protected health information.

Your data is used to:

• Operate and improve our website and services.
• Screen you for program eligibility and support clinical review by our licensed clinicians.
• Deliver virtual visits, telehealth consults, and secure messaging.
• Coordinate prescriptions, fulfillment, and shipping with our licensed compounding pharmacy partners.
• Customize your experience with our offerings.
• Develop new services and products.
• Communicate with you regarding your virtual appointments, orders, promotions, and updates.
• Process financial transactions.
• Send you notifications, with your consent.
• Ensure security and prevent fraudulent activities.

We may share your information with:

• Treating Clinicians and Pharmacy Partners. Licensed clinicians who review your intake and conduct your virtual visits, and licensed pharmacies that prepare and ship your medication.
• Third-Party Service Providers. Providers that support our operations, such as customer support, scheduling, payment processing, email delivery, and hosting or technical services. These third parties are bound by confidentiality agreements (and, where applicable, business associate agreements) and are only permitted to use your data for the purposes we specify.
• Legal Authorities. We may disclose your information if required by law or if we believe in good faith that it is necessary to protect the rights, property, or safety of Optimize Employer Health, our users, or the public.

We do not rent or sell your personally-identifying information to third parties for marketing or advertising purposes. We do not share your health information with your employer, and your employer does not receive your intake answers or clinical records.

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or destruction, including encryption in transit, access controls, and role-based access limited to authorized clinical and administrative staff. While we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Depending on your location, you may have the following rights:

• Access. You can request access to the personal data we hold about you.
• Correction. You can request that we correct any inaccuracies in your personal data.
• Deletion. You can request that we delete your personal data, subject to certain legal obligations, including medical record retention requirements.
• Restriction. You can request limitations on how we process your personal data.

To exercise any of these rights, please contact us at info@optimizeemployerhealth.com.

We use cookies to enhance your experience on our website. Cookies help us track your preferences and understand how you interact with our site. If you prefer, you can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@optimizeemployerhealth.com.

We collect the following categories of personal information from California residents, depending on how you interact with our services:

• Identifiers: such as your name, email address, IP address, and other contact information.
• Commercial Information: such as records of programs or products purchased.
• Health Information: such as the medical history and screening answers you provide for clinical review.
• Internet or Other Electronic Network Activity: such as browsing history and interactions with our website.
• Geolocation Data: such as the state you are located in, which determines whether our clinicians may treat you.
• Professional or Employment-Related Information: such as employer or gym network affiliation used to confirm program eligibility.
• Inferences: derived from the information you provide to create a profile or analysis.

In the event that Optimize Employer Health or substantially all of its assets are acquired, or if we go out of business or enter bankruptcy, your information may be transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer may continue to use your personal information as set forth in this policy.

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.